Primera consulta es PRIVACY POLICY
In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR), by accepting this Privacy Policy, as a USER, you give your informed, express, free and unequivocal consent for the personal data you provide through the website https://rideredental.com (hereinafter the WEBSITE) to be included in processing records named “CLIENTS AND/OR SUPPLIERS” and “WEB USERS”.
Data Controller: JESAMA DENTAL S.L., with Tax Identification Number (C.I.F.): B42840314 and registered office at Avenida Aguilera 12, Bajo, 03006 Alicante – Spain (hereinafter: the WEBSITE MANAGER).
Contact email: info@rideredental.com
Our main business activity consists of providing dental treatments, reconstructions, dental aesthetics, and general oral health care.
This Privacy Policy applies exclusively to personal data collected through the WEBSITE and does not extend to information gathered by third parties on other websites, even if those websites are linked from our WEBSITE.
Through this policy, we express our commitment to maintaining and ensuring secure commercial relationships by protecting personal data and guaranteeing the right to privacy of each and every user of our website.
1. What is personal data?
A brief explanation is important, so users should know that personal data includes any information relating to an individual that they provide when visiting our website, or in our case, when requesting a quote, for example. Therefore, we will request certain personal data to process your request.
Additionally, when users visit our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their internet service provider.
2. Purpose, legitimacy, category of data collected, consent to processing, minors
2.1 Purpose
In accordance with the applicable regulations, we inform the USER that, through the sales or contact form, personal data is collected and stored in a file for the sole purpose of sending electronic communications, such as: newsletters, new blog posts, commercial offers, and any other communications that the WEBSITE MANAGER considers may be of interest to its USERS. Fields marked as mandatory are essential to fulfil the stated purpose.
The data may also be used to respond to requests made by USERS.
In summary, the PURPOSE is as follows:
- The sale of and information about products and services related to dentistry.
- The provision of general dentistry information through the blog and newsletter.
- Responding by email to queries raised or appointment bookings.
- Contacting via WhatsApp to resolve doubts or book appointments.
- Sending appointment reminders to patients via email, WhatsApp, and SMS.
Acceptance of this privacy policy, through the established procedure, shall be understood in all respects as the provision of the USER’s EXPRESS AND UNEQUIVOCAL CONSENT to the processing of their personal data under the terms set out in this document, as well as to any international data transfers that occur solely due to the physical location of the service providers’ and data processors’ facilities.
Under no circumstances will the data be used for any purpose other than that for which it was collected, nor will we send additional information that has not been expressly requested and accepted by the USER.
With the data provided by the USER, we may periodically conduct web analytics studies to collect the number of visits and average time spent on the site, without identifying specific individuals in these cases. No profiling or large-scale data processing is carried out.
2.2 Minors
If you are over 16 years of age, you may register on https://rideredental.com/ without the prior consent of your parents or legal guardians.
What happens if you are under 16 years of age?
In this case, the prior consent of your parents or legal guardians will be a mandatory requirement for us to process your personal data.
Warning: If you are under fourteen (14) years of age and have not obtained the consent of your parents or guardians, you may not register on the website. In such cases, we will deny your registration request if we become aware of it.
2.3 Lawful basis for processing
Thanks to your consent, we are entitled to process your data. This consent is a mandatory requirement in order to subscribe to or register on the website.
As you are aware, you may withdraw your consent at any time you wish.
Furthermore, once a commercial relationship is established between the USER and the company (e.g., upon purchasing a product or service), we will also have a legitimate basis for processing the personal data.
2.4 Categories of data
The data collected are never special categories of data (specially protected/sensitive data); they are classified solely as identifying data.
2.5 Data retention period
We will retain the user’s data for the period legally required or until the user requests their deletion.
2.6 Accuracy and truthfulness of the data
The user is solely responsible for the truthfulness and accuracy of the data submitted, thereby releasing the company from any liability in this regard.
As a user, you must guarantee the accuracy and authenticity of the personal data provided and ensure that the information supplied in the various data collection forms is complete and correct.
3. Compliance with the applicable regulations
The company complies with the guidelines of the European Union’s General Data Protection Regulation (GDPR).
The company also informs you that it complies with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and will request your consent to process your email address for marketing purposes on each occasion.
In compliance with the regulations, we inform you that the data you provide, as well as data derived from your browsing, may be stored in the files of THE WEBSITE MANAGER and processed for the purpose of fulfilling your request and maintaining the relationship established through the forms you submit.
Additionally, you consent to the processing of your data for the purpose of informing you, by any means, including email, about the company’s products and services.
If you do not authorize the processing of your data for the purpose indicated above, you may exercise your right to object to the processing of your data under the terms and conditions provided below in the section “Exercise of Rights”
4. security measures
The WEBSITE MANAGER informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to prevent their alteration, loss, unauthorised processing and/or access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, whether arising from human action or from the physical or natural environment. All of this is in accordance with the provisions of the GDPR (General Data Protection Regulation – Regulation (EU) 2016/679).
Furthermore, the WEBSITE MANAGER has established additional measures aimed at reinforcing the confidentiality and integrity of the information within its organisation, maintaining ongoing supervision, control and evaluation of the processes to ensure respect for data privacy.
Secure Server or SSL Certificate
This website uses a secure server or SSL certificate to guarantee user security. This means that the website hosting employs the https protocol through a secure client/server connection. To verify this, the USER can click on the secure connection icon in the browser to confirm the identity of the visited website.
In compliance with applicable regulations, and thanks to this security measure, the USER’s data cannot be read by anyone other than the authorised recipient.
5. Exercises in rights
Individuals who have provided their data through https://rideredental.com/ may contact the website owner to exercise their rights of access, rectification, erasure, restriction of processing, and objection to the processing of their personal data, free of charge.
The quickest and easiest method is to access your user account directly and modify your data or delete your account. Any information we are required to store due to a legal or contractual obligation will be blocked and used only for those purposes, rather than being deleted.
You may exercise your rights by sending a written communication to JESAMA DENTAL S.L. with the subject line “Data Protection,” specifying your data, proving your identity, and stating the reasons for your request, to the following address:
Avenida Aguilera 12, Bajo, 03006, Alicante – Spain
You may also exercise your rights via email at: info@rideredental.com
6. Links or external links
As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by this website. Therefore, https://rideredental.com/ does not guarantee, nor is it responsible for, the legality, reliability, usefulness, accuracy, or timeliness of the content of such websites or their privacy practices.
Please note that before providing your personal information to websites other than https://rideredental.com/, their privacy practices may differ from ours.
7. Modification of the privacy policy
The website administrator reserves the right to modify its Privacy Policy at its sole discretion, due to changes in legislation, case law, or guidelines from the Spanish Data Protection Agency.
Any modifications to the Privacy Policy will be published at least ten days before they take effect. Use of the website after such changes will constitute acceptance of them.
8. Responsible for the file
The data controller is THE WEBSITE MANAGER.
As data processors acting on behalf of the aforementioned controller:
THE WEBSITE MANAGER has contracted hosting services from Webempresa Europa S.L. (hereinafter, Webempresa), with Tax Identification Number (CIF) B65739856 and registered in the Mercantile Registry of Madrid, Volume 37232, Folio 212, Page M 664086, Section 8, entries 1 and 2. Its registered office is located at C/ Almagro 11 6º 7ª 1, 28010 Madrid (MADRID), Spain. Further information is available at https://www.webempresa.com/aviso-legal.html
9. Services offered by third parties on this website
To provide services strictly necessary for the development of our activity, https://rideredental.com/ uses the following service providers under their respective privacy policies:
- Hosting: Webempresa
- Website platform: WordPress.org
- Website theme: Astra Pro
- Messaging and newsletter services: Sendinblue
- Chat: WhatsApp
Privacy of tracking sources used on this website:
- Google (Analytics)
- Sendinblue: Used to automate commercial information newsletters and send advertising regarding the products and/or services offered on the website directly to the data subject’s email address. For more information about its privacy policy, please visit: https://es.sendinblue.com/legal/privacypolicy/
- WhatsApp: A tool used for communication with users, buyers, clients, and participants through WhatsApp Ireland Limited (for those located in Europe). You may contact them via: https://www.whatsapp.com/contact/?subject=messenger Its privacy policy can be viewed at: https://www.whatsapp.com/legal?eea=1#privacy-policy
At https://rideredental.com/ we also study our users’ preferences, demographic characteristics, traffic patterns, and other aggregated information in order to better understand who makes up our audience and what their needs are. Tracking our users’ preferences also helps us display the most relevant advertising messages.
In specific cases, the WEBSITE MANAGER may use applications or tools that have not been included or mentioned in this list when they represent a better option to assist in performing a particular task. Should this occur, the WEBSITE MANAGER will notify its users, clients, or participants accordingly.
Any user, and in general any natural or legal person, may establish a hyperlink or technical linking device (e.g., links or buttons) from their own website to https://rideredental.com/ (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of relations between https://rideredental.com/ and the owner of the site or webpage on which the Hyperlink is established, nor does it imply acceptance or approval by https://rideredental.com/ of its contents or services.
In any event, https://rideredental.com/ reserves the right to prohibit or disable at any time any Hyperlink to the Website.
10. Do you not wish to receive commercial information from us or do you wish to revoke your consent?
In accordance with the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), as a user you may at any time object to the use of your information for advertising purposes, market research, or customer satisfaction surveys, as well as revoke your consent at any time (without retroactive effect).
To exercise these rights, you must send an email to info@rideredental.com. If you have received advertising by email, you may also object directly from that email by clicking on the link provided and following the instructions given. A simpler alternative is to log in to your user account and select the corresponding options.
Please note that our systems may require a processing period of up to 48 hours (and in no case longer) for your objection or revocation to take effect. During this period, you may continue to receive communications.
Regarding the management of data associated with the social media profiles of the WEBSITE MANAGER, the exercise of the right of access will depend on the functionality of each social network and the possibilities of accessing users’ profile information. With respect to the rights of access and rectification, these can only be satisfied in relation to information that is under the direct control of the company.
You may also stop interacting with, following, or receiving information from the company’s social media profiles, delete content that no longer interests you, or restrict who can see your connections, using the mechanisms provided by each social network.
The user may consult the privacy policies of each social network and configure their profile to ensure greater privacy. The WEBSITE MANAGER encourages users to familiarise themselves with the terms of use of the various social networks before starting to use them.
- Facebook: https://www.facebook.com/help/323540651073243/
- YouTube: http://www.google.es/intl/es/policies/privacy/
- Twitter (now X): https://twitter.com/privacy
(Note: The links are provided as they appear in the original text. For the most up-to-date information, we recommend visiting the official help or privacy sections directly on each platform.)
11. Systems for capturing personal data and their purpose
Cookies: When a user registers or browses this website, cookies are stored. Users can consult the cookie policy at any time for more information on cookie usage and how to disable them.
Chat system: Users can ask questions via the chat offered on the website and managed by WhatsApp.
Newsletter subscription: Users can subscribe to the mailing list managed by Sendinblue by filling in their name and email address.
Contact form for quote requests: Any user can request a quote by filling in their name, email address, monthly budget, and the website for which they want a quote.
Tracking systems used on this site: Google (Analytics and Tag Manager). At https://rideredental.com/, we also analyze user preferences, demographic characteristics, traffic patterns, and other aggregate information to better understand our audience and their needs. You can find Google’s general privacy policy here.Electronic Health Record
To make patient diagnosis and treatment processes more efficient, the Data Controller offers an Electronic Health Record (“EHR”) service. The EHR contains personal data generated by current and past clinical events relating to the data subject.The EHR contains, for example, hospital records, emergency room reports, discharge summaries, laboratory and radiology test results, and outpatient specialist visit reports.
The data contained in the EHR may be accessed by other healthcare professionals working with the Data Controller, but only if necessary in the patient’s best interests.
The patient always has the right to:
Know who has accessed their EHR;
Withdraw their consent to the EHR;
Request the concealment/deletion of specific health information in the EHR, or revoke previous requests for concealment/deletion of data; And
Contact the Data Controller or, if you do not receive a satisfactory response, the Data Protection Authority, in case of a complaint.Additionally, you can learn how Google uses information from websites or applications that use its services here.
You can also view the activity that Google retains and delete anything you wish to delete here.
Tracking our users’ preferences also helps us show you the most relevant advertisements through the use of Google’s product, Google Ads. According to Google’s privacy policy, they do not collect personal data. However, if you do not want us to use Google’s remarketing tools, you can disable this option by modifying the appropriate settings here: https://adssettings.google.com/
More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=es
We would also like to inform you that we use the Facebook Ads advertising platform to acquire customers. Therefore, when creating an ad, the audience can be segmented by location, demographics, interests, etc. The data obtained through this platform will be subject to this privacy policy from the moment the user accepts the cookie and privacy policy.
We will not share, sell, or rent your personal information to other parties. We may share certain information with authorized third-party service providers as necessary to provide some services.
12. Social Plugins
On our website, we offer links and services related to various social networks (e.g., the Facebook “Like” button). If you are a member of a social network and click on the corresponding link, the social network provider may link your profile data with information about your visit to this website.
Therefore, we recommend that you familiarize yourself with the functions and policies regarding the processing of personal data of the respective social network if you access one of our web pages using one of your social media profiles or share information through them. You can access the privacy policies of the different social networks at any time, as well as configure your profile to ensure your privacy. We encourage you to familiarize yourself with the terms of use of these social networks before you start using them:
Facebook: https://www.facebook.com/help/
323540651073243/
YouTube: http://www.google.es/intl/es/policies/
privacy/
Twitter: https://twitter.com/privacy
13. Acceptance, consent and revocability
The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to its processing by THE WEBSITE MANAGER in the manner and for the purposes indicated in the legal notice.
As you know and as we have stated throughout this privacy policy, you may revoke your consent at any time, but this will not have retroactive effect.
14. Changes to this privacy policy
The website manager reserves the right to modify this policy to adapt it to new legislation or case law, as well as industry practices. In such cases, the provider will announce the changes on this page with reasonable notice before they take effect.