Privacy Policy

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy, as a USER, you give your informed, express, free and unequivocal consent for the personal data you provide through the website https://rideredental.com (hereinafter WEBSITE) to be included in a file of \”CUSTOMERS AND / OR SUPPLIERS\” and \”WEBSITE USERS\”:

Responsible for the treatment is JESAMA DENTAL S.L. with C.I.F.: B42840314 and registered office at Avenida Aguilera 12, Bajo, 03006, Alicante – Spain, hereinafter: THE WEBSITE MANAGER.

The contact email address is info@rideredental.com and our business activity is to provide dental treatments, reconstructions, dental aesthetics and oral health care in general.

This Privacy Policy shall be valid only for personal data obtained on the Website, and shall not be applicable to information collected by third parties on other websites, even if these are linked to the Website.

In doing so, we express our commitment to maintaining and guaranteeing secure commercial relations by protecting personal data and guaranteeing the right to privacy of each of our website users.

1. WHAT IS PERSONAL DATA?

A small approximation is important, therefore, the user should know that personal data would be any information relating to a person who provides us when you visit our website, or in our case, when you request a quote for example so we will request certain personal data to meet your request.

In addition, when you visit our website, certain information is automatically stored for technical reasons such as the IP address assigned by your internet service provider.

1. PURPOSE, LEGITIMACY, CATEGORY OF DATA COLLECTED, CONSENT TO PROCESSING, MINORS.

2.1 PURPOSE

As stated in the regulations, the USER is informed that, through the sales form, data is collected and stored in a file for the sole purpose of sending electronic communications, such as: newsletters, new posts, commercial offers, as well as other communications that the WEBSITE MANAGER considers to be of interest to its USERS. The fields marked as obligatory are essential to carry out the aforementioned purpose.

Likewise, the data may be used to comply with the requirements requested by USERS.

In short, the PURPOSE is as follows:

The sale and information on products and services related to dentistry.

The provision of information on dentistry in general through the blog and newsletter.

To respond by email to queries or appointment bookings.

Contact via WhatsApp to resolve queries or book appointments.

Remind patients of appointments via email, WhatsApp and SMS.

The acceptance of the privacy policy, by means of the established procedure, shall be understood for all purposes as the provision of EXPRESS AND UNQUIET CONSENT of the USER to the processing of personal data in the terms set out in this document, as well as to the international transfer of data that occurs exclusively due to the physical location of the facilities of the service providers and data processors.

Under no circumstances will we use the data for any purpose other than that for which it was collected, nor will we send additional information that the USER has not requested and expressly accepted.

With the data provided by the USER we may periodically carry out analysis studies of the website to collect the number of visits and the rate of permanence without identifying specific persons in this case. No profile analysis or large-scale data processing is carried out.

2.2 MINORS

If you are over 16 years of age, you may register on https://rideredental.com/ without the prior consent of your parents or guardians.

What happens if you are under 16 years of age?

In this case, the consent of your parents or guardians is required for us to process your personal data.

Warning: If you are under fourteen years of age and you have not obtained parental consent, you cannot register on the website and we will refuse your request if we are aware of it.

2.3 LEGAL GROUNDS

Thanks to your consent, we can process your data as a mandatory requirement for you to be able to subscribe to the website.
As you know, you can withdraw your consent at any time.

Likewise, due to the commercial relationship that may link the User with the company once the product has been purchased, we are entitled to process personal data.

2.4 CATEGORY OF DATA

The data collected are never specially protected, but are categorised as identification data.

2.5 DATA RETENTION PERIOD

We will keep your data for the legally stipulated period of time or until you request its deletion.

2.6 ACCURACY AND TRUTHFULNESS OF THE DATA

Obviously, the user is solely responsible for the truthfulness and accuracy of the data he/she submits, exempting the company from any type of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information in the various data collection forms.

1. COMPLIANCE WITH THE APPLICABLE REGULATIONS.

The company complies with the guidelines of the General Data Protection Regulation (GDPR) of the European Union.

Likewise, the company informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request the USER\’S consent to the processing of his/her e-mail for commercial purposes at all times.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your browsing, may be stored in the files of THE WEBSITE MANAGER and processed for the purpose of responding to your request and maintaining the relationship established in the forms you subscribe to.

In addition, the USER consents to the processing of their data for the purpose of informing them, by any means, including e-mail, of the company\’s products and services.

If the USER does not authorise the processing of their data for the aforementioned purposes, they may exercise their right to oppose the processing of their data under the terms and conditions set out below in the section \”Exercise of Rights\”.

1. SECURITY MEASURES

THE WEBSITE MANAGER informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All of the above is in accordance with the provisions of the RGPD.

Likewise, THE WEBSITE MANAGER has established additional measures in order to reinforce the confidentiality and integrity of the information in its organisation. Continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.

Secure Server or SSL

This website uses a secure server or SSL certificate to guarantee the security of users, which means that the https protocol is used in the hosting of the website through a secure client/server connection. To check this, the USER can click on the secure connection icon on the browser and thus know the identity of the website visited. Therefore, in compliance with the regulations, and with this security measure, the USER\’s data cannot be read by anyone except the authorised recipient.

1. EXERCISE OF RIGHTS

Those individuals who have provided their data through https://rideredental.com/, may contact the owner of the same in order to be able to exercise their rights of access to their data, rectification or deletion, limitation and opposition with respect to the data included in their files, free of charge.

The quickest and easiest method would be to log into your user account directly and modify your data or delete your user account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes instead of being deleted.

The interested party may exercise their rights by writing to JESAMA DENTAL S.L. with the reference \”Data Protection\”, specifying their details, proving their identity and the reasons for their request to the following address:

Avenida Aguilera 12, Bajo,
03006, Alicante – Spain

You may also exercise your rights by sending an e-mail to: info@rideredental.com

1. LINKS OR EXTERNAL LINKS

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore https://rideredental.com/ does not warrant, nor is it responsible for the legality, reliability, usefulness, accuracy or timeliness of the content of such websites or their privacy practices.

Please be aware that before you provide your personal information to these non-https://rideredental.com/ websites, please be aware that their privacy practices may differ from ours.

1. MODIFICATION OF PRIVACY POLICY

THE WEBSITE MANAGER reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of THE WEBSITE MANAGER after such changes will imply acceptance of the same.

1. PERSON IN CHARGE OF THE FILE

8.1 DATA PROCESSORS.

The party responsible for the data file is THE WEBSITE MANAGER.

As data processors outside the aforementioned controller:

THE WEBSITE MANAGER has contracted hosting services from Webempresa Europa S.L. (hereinafter, Webempresa), with Tax Identification Code B65739856 and registered in the Companies Register of Madrid, Volume 37232, Folio 212, Page M 664086, Section 8, entry 1 and 2. The registered office is in Madrid, C/ Almagro 11 6º 7ª 1 . 28010 Madrid (MADRID), more information at https://www.webempresa.com/aviso-legal.html.

1. SERVICES OFFERED BY THIRD PARTIES ON THIS WEBSITE.

In order to provide services strictly necessary for the development of our activity, https://rideredental.com/ uses the following service providers under their corresponding privacy conditions.

• Hosting: Webempresa
• Web platform: WordPress.Org
• Web theme: Astra Pro
• Messaging and newsletter services: Sendinblue
• Chat: Whatsapp
• Privacy tracking sources used on this site: Google (Analytics)
• Sendinblue: used to automate commercial newsletters and send to the email address of the data subject,
• advertising of the products and/or services offered on the website. For more information on its privacy policy, please visit https://es.sendinblue.com/legal/privacypolicy/.
• WhatsApp: Tool used for communication with users, buyers, customers and participants through the company WhatsApp Ireland Limited (for those located in Europe), can be contacted through the link https://www.whatsapp.com/contact/?subject=messenger and its privacy policy can be found at https://www.whatsapp.com/legal?eea=1#privacy-policy.

https://rideredental.com/ also looks at its users\’ preferences, demographics, traffic patterns, and other information in aggregate to better understand who our audience is and what they need. Tracking our users\’ preferences also helps us to show you the most relevant advertisements.

In specific cases THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, as this is a better option to assist in the performance of a particular task; if this happens THE WEBSITE MANAGER will notify its users, customers or participants of this situation as the case may be.

The user and, in general, any natural or legal person, may establish a hyperlink or technical linking device (for example, links or buttons) from their website to https://rideredental.com/ (the \”Hyperlink\”). The establishment of the Hyperlink does not imply in any case the existence of a relationship between https://rideredental.com/ and the owner of the site or web page on which the Hyperlink is established, nor the acceptance or approval by https://rideredental.com/ of its contents or services. In any case, https://rideredental.com/ reserves the right to prohibit or disable any Hyperlink to the Website at any time.

1. DO YOU NOT WISH TO RECEIVE COMMERCIAL INFORMATION FROM US OR DO YOU WISH TO REVOKE YOUR CONSENT?

In accordance with the provisions of Law 34/2002 of 11 June 2002 on Information Society Services and Electronic Commerce, you can object as a user to the use of your information for advertising purposes, market research or development of satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do so, please send an e-mail to info@rideredental.com. If you have received advertising by e-mail, you can also object from that e-mail by clicking on the link included in the e-mail and following the instructions provided.

Another easier way would be to log in to your user account and select the corresponding options.

Please note that our systems may require a period of time that in no case will exceed 48 hours for your objection or revocation to become effective, it being understood that during this period of time you may continue to receive messages.

In relation to the management of data associated with the social profiles of THE WEBSITE MANAGER, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information in the users\’ profiles. With regard to the rights of access and rectification, we recommend that you can only be satisfied in relation to information that is under the control of the company.

You may also stop interacting, following or receiving information from the company\’s social profiles, delete content that no longer interests you or restrict who you share your connections with, by means of the mechanisms stipulated in the different social networks.

The user may access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. THE WEBSITE MANAGER encourages users to familiarise themselves with the conditions of use of the different social networks before starting to use them.

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

1. SYSTEMS FOR CAPTURING PERSONAL DATA AND THEIR PURPOSE

1) Cookies: When the user registers or browses this website, \”cookies\” are stored. The user can consult the cookies policy at any time for further information on the use of cookies and how to deactivate them.

2) Chat system: users can ask their questions through the chat offered on the website and managed by Whatsapp.

3) Newsletter subscription: users can subscribe to the subscription list managed by Sendinblue by filling in their name and email address.

4) Contact form for requesting a quote: any user can request a quote by filling in their name, email, monthly quote, and the website for which they wish to request a quote.

5) Tracking systems used on this site: Google (Analytics and Tag Manager), https://rideredental.com/ also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information as a whole to better understand who your audience is and what they need. You can read the general privacy policy for Google services here.

Digital Health Records

To streamline patient diagnosis and treatment processes, the Registrant offers a Digital Health Record (\”DHR\”) service. The DCH contains personal data generated by present and past clinical events relating to the data subject.

The DCR contains, for example, hospital records, emergency reports, discharge letters, laboratory and radiology test results, or reports of outpatient specialist visits.

The data contained in the CDH may be consulted by other healthcare professionals working with the Data Controller, but only if this is necessary in the interests of the user.

The user always has the right to:

a. To know the subjects who have accessed his/her CDH;

b. To revoke their consent to the HCD;

c. Request the withholding/deletion of your specific health information from the HCD, or revoke previous requests for withholding/deletion of data; and

d. Contact the Data Controller or, in the absence of a satisfactory response, the Personal Data Protection Authority, in the event of a complaint.

Additionally, you can learn how Google uses information from websites or applications that use its services here.

You can also see what activity Google keeps and delete what you are interested in here.

Tracking our users\’ preferences also helps us to show you the most relevant advertisements, through the use of Google\’s product, Google Adwords. According to Google\’s privacy policy, they do not collect personal data. However, if you do not want us to use Google\’s remarketing tools, you can deactivate this option by changing the appropriate settings here: https://adssettings.google.com/

More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=es

We would also like to inform you that for customer acquisition we use the Facebook Ads advertising platform so that when generating an ad, you can segment the audience by location, demographics, interests, etc. so that the data obtained by this platform, would be subject to this privacy policy from the moment the user accepts the cookies and privacy policy.

We will not share, sell, rent or lease your personal information with other parties. We may share certain information with authorised third party service providers necessary to provide some services.

1. SOCIAL PLUGINS

On our website we offer links and services related to different social networks (e.g. Facebook \”Like\”). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with information about your visit to that website.

It is therefore advisable to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our websites with one of your social network profiles or share information through them.
You can access the privacy policies of the different social networks at any time, as well as configure your profile to ensure your privacy. We encourage you to familiarise yourself with the terms of use of these social networks before you start using them:

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

1. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by THE WEBSITE MANAGER in the manner and for the purposes indicated in the legal notice.
As you are aware and as we have communicated to you throughout these privacy policies, you may revoke your data at any time, but always without retroactive effect.

1. CHANGES TO THIS PRIVACY POLICY

THE WEBSITE MANAGER reserves the right to modify this policy to adapt it to new legislation or case law as well as industry practices. In such cases, the PROVIDER will announce on this page the changes introduced with reasonable notice before their implementation.